Last Updated: 15/12/2025

Aveon Care (“we,” “our,” or “us”) is committed to protecting the privacy, security, and confidentiality of all personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or use our home care and healthcare staffing services.

By accessing this website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1. Personal Information

Information you voluntarily provide through contact forms, service requests, employment applications, or consultations, including:

• Name
• Email address
• Phone number
• Address
• Date of birth
• Emergency contact information
• Care needs and service preferences

1. Health & Care-Related Information

When submitting details about care needs for yourself or a loved one, you may provide:

• Medical conditions
• Mobility needs
• Medications and care requirements
• Physician or facility instructions

This information is kept confidential and used only for care coordination.

1. Employment & Staffing Information

For applicants and staff:

• Résumés and work history
• Certifications and licenses (CNA, HHA, etc.)
• Background check results
• Schedule availability
• Work performance details

1. Automatically Collected Information

When you browse our website, we may collect:

• IP address
• Browser type
• Pages visited
• Device information
• Cookies and tracking data

2. How We Use Your Information

We use collected information to:

• Provide and manage home care services
• Schedule caregivers or staff
• Coordinate with healthcare providers and family members
• Process job applications and staffing placements
• Respond to inquiries and service requests
• Improve website functionality and user experience
• Maintain records required by law or licensing agencies
• Enhance safety, quality assurance, and service delivery

We do not sell your personal information to third parties.

3. Sharing of Information

We may share information only in the following situations:

1. With Your Consent

To coordinate care with caregivers, family members, or healthcare professionals.

1. With Caregivers and Staff

Only the minimum necessary information is shared for proper care delivery.

1. With Third-Party Service Providers

For website hosting, payment processing, software tools, or communication systems.
All providers are required to maintain confidentiality.

1. Legal Requirements

We may disclose information if required to:

• Comply with federal or state laws
• Respond to subpoenas or legal requests
• Protect the rights, safety, or security of clients or staff

4. Data Protection & Security

We implement administrative, technical, and physical safeguards to protect all personal and health-related information, including:

• Secure servers and encrypted communication
• Limited access to sensitive information
• Confidentiality agreements with staff and providers
• Regular security monitoring and updates

Despite these measures, no online system is 100% secure. We encourage users to share information responsibly.

5. Your Rights

Depending on your region, you may have rights such as:

• Access to your personal information
• Request corrections or updates
• Request deletion (where applicable)
• Limit or withdraw consent for certain uses
• Request copies of care or service records

To exercise your rights, contact us using the details at the bottom of this policy.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website performance and analyze user behavior. You can adjust your browser settings to refuse cookies; however, doing so may affect your browsing experience.

7. Links to Third-Party Websites

Our website may include links to external websites. We are not responsible for the privacy practices, security, or content of those sites.

8. Data Retention

We retain personal and health information only as long as necessary to:

• Deliver care and staffing services
• Meet legal, regulatory, or licensing requirements
• Maintain business records and compliance

After retention periods expire, information is securely destroyed.

9. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children without parental or guardian consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Aveon Care
Email: info@aveoncarenyc.com
Phone: 1-516-347-8934
Address: 1331 Clay Ave #01, Bronx, NY 10456